Policies


Return Policy:
Every effort is made to make sure the instructions are prepared to the best of our abilitly. Unseen Hands, or any third party, do not provide any warranty or guarantee as to the accuracy, timeliness, completeness or suitablility of the information and materials offered on this website. You acknowledge that some patterns may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Pictures will never really justify the true end result of the original quilt that was made. Unseen Hands attempts to create the best picture available for the final project. You may recieve a picture on your pattern that may not look like what appears on the website. Due to differences in computer monitors and the fact that several pictures may have been taken to create the perfect picture, the color may be differnt or the photo could be different from what you found on the website.

*Unseen Hands does not accept returns of books or patterns, due to copyright laws.*

Shipping & Handling Policy:
UNITED STATES: We ship all of our products via USPS, unless otherwise specified. Our shipping days are Tuesdays and Fridays....  please allow 7 to 10 business days.

INTERNATIONALLY: Please contact me via e-mail.

Customer Service:
Unseen Hands takes pride in the quality and work we create. If for some reason you do receive a pattern that has missing pages, PLEASE contact me so I can take care of the issue at hand immediately.

Privacy Policy:
Unseen Hands absolutely does NOT sell, give away or share ANY personal information.... 
EVER.